Delivery and Shipping Policy

Thank you for choosing us for your Autodesk training needs. As an official Autodesk Authorized Reseller, we specialize in providing high-quality, live online training sessions.

1. Our Service: 100% Digital Delivery

Please note that all our products are digital services delivered online via Zoom. We do not sell or ship any physical products, software boxes, or printed materials. Therefore, no physical shipping is required, and no shipping charges will ever apply to your orders.

The term “Delivery” refers to the electronic transmission of the access information for your purchased training session.

2. The Delivery Process

• Order Confirmation: Immediately after your payment is successfully processed, you will receive an order confirmation email at the address you provided during checkout.
• Training Access Details: Following the confirmation, a separate email will be sent to you containing all the necessary information to join your training. This email will include:
  • The unique Zoom meeting link for your session.
  • The scheduled date and time of the training.
  • Any prerequisites or materials you might need to prepare in advance.

3. Delivery Timeframe

Access details for your training are typically sent within a few minutes of your purchase confirmation. In rare cases or during high-demand periods, this may take up to one (1) hour.

4. Haven’t Received Your Email?

If you do not receive your training access email within one hour of your purchase, please:

1. Check your email account’s Spam, Junk, or Promotions folder, as automated emails can sometimes be filtered incorrectly.
2. If you still cannot locate the email, please contact our support team at [info@doctorconstruction.co] or through our [Contact] with your order number, and we will assist you promptly.

Thank you for your understanding. We look forward to seeing you in our training session!